Frequently asked questions

Our apartments come with a basic equipment and furnishings. A detailed list is provided below. If you aren’t sure whether everything will be available for your holiday, please do not hesitate to contact us.

Flat screen cable TV
Telephone
Safe
Free wi-fi
Terrace with garden furniture
Bed linen
Towels (changed 1x per week)
Hairdryer
Shampoo & shower gel
Toilet paper

 

Kitchen

Tea towels
Basic set of cooking utensils
Basic set of cutlery & crockery
Microwave
Refrigerator with freezer compartment
Teapot
Filter coffee maker
Nespresso coffee machine
Oven
Dishwasher incl. tabs

A small tip – the following equipment is not available:

Kitchen

Washing up liquid
Cleaning sponge

For bathing fun outside the apartment house

Bath and/or sauna towels
Bathrobes

We offer a bread delivery service for apartment guests. Bread rolls can be ordered the day before until 4 pm, and are ready for collection the next morning at the reception corridor from approx. 6.30 am. Bread is only available on Sunday if it is ordered on Friday.

You can check into your apartment from 2 pm. Earlier check-ins can be arranged in advance depending on availability.

Please inform us if you are planning to arrive after 6 pm.

We kindly ask you to leave your apartment by 10 am.

Please do not to bring guests into your apartment who are not staying at our house.

Our apartment house is open from mid June until the beginning of May.

Parking spaces are available for each apartment. They are provided free of charge.
Söldenkogl: 3 parking spaces
Brunnenkogel: 3 parking spaces
Rotkogl: 2 parking spaces
Grieskogl: 1 parking space
Gaislachkogl: 2 parking spaces
Zuckerhütl: 3 parking spaces
Timmelsjoch: 3 parking spaces
If you arrive with more vehicles, we will be pleased to clarify whether you can park them at the apartment house on your arrival. If this is not possible, parking is also available at the “Zentrumsgarage” in Sölden against payment.

All prices shown on our homepage are in Euros incl. the statutory rates of tax.
The prices are per apartment/night.
A one-off cleaning fee is charged for each of the apartments.
Local taxes

Local tax in the summer (01.06. – 31.10.) per person/day: € 2.50
Local tax in the winter (01.11. – 31.05.) per person/day: € 3.00
Children under the age of 15 are exempt from local taxes.

The minimum stay from Christmas to the end of March is 7 days. Short-term bookings are also possible.
All prices as well as other information are provided without guarantee.

We kindly ask you to keep quiet in the house. Guests may want to sleep at any time. From 10 pm in particular, we ask you not to disturb the night’s rest of the other guests.

Pets are welcome to stay in the Leni Mountain apartments upon request.

For your winter sports equipment, three storage rooms for skis are available for apartments 1, 2, 3, 7 and 8.
For apartments 4 and 5, boxes are provided in front of the apartments.
For apartments 1, 4, 5 and 7 special drying facilities for ski boots are available in the entrance area of the apartments.
For guests in apartments 2, 3 and 8, the dryers are provided in the lockable ski storage rooms.

Smoking is prohibited in all apartments. Smoking is allowed on the terraces only.

30% deposit upon booking / non-refundable
Between 60 days and 0 days before arrival: 100%
No-show: 100%
If you have to cancel your booking, we will attempt to arrange a new letting straight away so as order to minimise the costs of the cancellation costs and/or to offer you a refund.
We recommend that you take out travel insurance; with the Europäische Reiseversicherung, for instance.

We follow a strict waste recycling system in Sölden. A detailed list of how to separate and recycle waste materials is provided in the kitchen in each apartment.