General Terms and conditions
This is a user-friendly short version of the GTCs. The full version can be found here.
1. Collection of data
The collection of data, a.o. personal data, is part of the user experience on this website.
According to the new GDPR (= General Data Protection Regulation), you are entitled to receive information about Your collected data, to obtain a correction, to request a cancellation, to file an opposition and to claim the right to limited processing. We take your concerns very seriously. If you would like to claim any of the rights above, please contact our company:
2. Reservation & Booking
Reservations are considered binding upon receipt of a deposit. The deposit can be paid by bank transfer or credit card. Otherwise, the general provisions of the Austrian hotel regulations apply.
3. Payment options
We accept cash, American Express, Visa and Euro/Mastercard.
4. Arrival & Departure
On the day of arrival apartments will be availablearound 3 p.m. Please inform us if you will arrive after 6 p.m. On the day of departure, rooms and suites must be vacated by 10 p.m. We will charge 100% of the price of the reserved stay for late arrivals or early departures. We suggest our travel cancellation coverage.
For reservations cancelled up to 60 days prior to the date of arrival 30% of the reserved stay will be charged. Otherwise 100% of the total price of the reserved stay will be charged.
We recommend the sign of a cancellation insurance. We are happy to offer you a travel cancellation insurance.
Pets are allowed on request.